NHTSA Complaint #11471179 — 2017 DODGE GRAND CARAVAN

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the vehicle failed to start with message "NO FUSE" displayed. The contact stated that the vehicle was jump-started however, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed the failure as voltage B sensor low, system voltage low, and two unknown manufacturer fault codes. The vehicle was not repaired. The contact stated that the independent mechanic advised him to contact the manufacturer for recall information. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The contact researched recalls on NHTSA.gov and found NHTSA Campaign Number: 18V524000 (Electrical System) however, the VIN was not included in the recall. The approximate failure mileage was 70,158.