NHTSA Complaint #11470740 — 2020 CADILLAC ESCALADE ESV
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11470740 |
| Vehicle | 2020 CADILLAC ESCALADE ESV |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | 5,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MO |
Consumer Description
The contact owns a 2020 Cadillac Escalade ESV. The contact stated that while he was approaching the vehicle, the side step was extended. The vehicle was taken to the dealer for diagnosis and the actuator was replaced. The failure continued and the contact took the vehicle back to the dealer and the actuator was replaced again however, the failure continued. The manufacturer was not contacted. The failure mileage was 5,000.
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