NHTSA Complaint #11470424 — 2021 TOYOTA redundant SIENNA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11470424
Vehicle	2021 TOYOTA redundant SIENNA
Component	STRUCTURE:BODY
Date of Incident	May 18, 2022
Date Filed	June 22, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

I went on a trip to Missouri to visit my son and family. When going through St. Louis on 5/18/2022 I ran through a thunderstorm with a lot of rain. After I stopped, I noticed a puddle of water between the front seats. I could not find out where it came from. Later that same day I went through another storm. Again I found a puddle of water between the seats. This is a vehicle that was modified by VMI into a handicapped accessible van. Water coming in is concerning due to all the electrical components that could be shorted out. I don't want to find out later that there is rust damage nor damage to the electrical systems because of water entering the vehicle.

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