NHTSA Complaint #11470333 — 2022 MAZDA MAZDA3

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11470333
Vehicle 2022 MAZDA MAZDA3
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

When adjusting the driver seat, the vehicle began to display "Air Bag System Malfunction. Have the vehicle inspected." This was with roughly 20 total miles on the odometer. It is a new car - Mazda3 Turbo Sedan 2022. After researching online, this is a very common problem with new Mazda3s and there are many customers with the exact same issue. The customers have also made complaints to the NHTSA. Mazda has a technical service bulletin for this problem (Bulletin no:08-001/22) and states the issue is due to "Driver-side air bag module circuit: open circuit or resistance high". This issue also occurs on the passenger-side air bag. It is a possibility that I could have been in an accident and the side airbag would not function. Or even perhaps the air bag may have had an electrical error and engaged itself while I could have been driving. My local dealership has verified the issue, however, they still have not been able to correct the issue after 8 weeks. So I have had to use a loaner for 7 weeks now. In summary, I'm filing a complaint because 1)This issue is so common 2)It pertains to something crucially important to safety 3)This is occurring almost immediately after purchase 4)Mazda does not seem to be able to readily and quickly fix the issue.

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