NHTSA Complaint #11470305 — 2014 FORD EXPLORER
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) issue reported to NHTSA
Complaint Details
| ODI Number | 11470305 |
| Vehicle | 2014 FORD EXPLORER |
| Component | POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) |
| Date of Incident | |
| Date Filed | |
| Mileage | 107,361 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
The contact owns a 2014 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound, and then there was smoke coming from the rear of the vehicle and underneath the hood. The vehicle was towed to the dealer where it was diagnosed that the transfer case connected to the transmission was fractured. The dealer informed the contact that the transfer case and transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 107,361.
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