NHTSA Complaint #11470244 — 2018 RAM 1500 STEERING

Complaint Details

ODI Number	11470244
Vehicle	2018 RAM 1500
Component	STEERING
Date of Incident	June 4, 2022
Date Filed	June 21, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

2018 RAM 1500 eco diesel with LESS THAN 26,000 miles on it. My husband and I had a harrowing drive a couple weeks ago bc the power steering unit started to intermittingly cut out/fail (think hair pin turn on country roads at 55, you are CRANKING on the wheel bc power steering cut out, then halfway through the turn it decides to come back and now you are OVER steering). Again, we have less than 26k on this truck ((and it is BABIED)) so clearly this is a faulty part. We got it fixed (I have receipts), but per RAM the truck is "too old" thus "out of warranty" with no current recalls and thus my request I submitted to RAM to reimburse us for the faulty part was denied.

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