NHTSA Complaint #11470201 — 2019 SUBARU ASCENT

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11470201
Vehicle	2019 SUBARU ASCENT
Component	POWER TRAIN
Date of Incident	April 9, 2021
Date Filed	June 21, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

As I am driving when I move from coasting or light throttle application to applying the throttle there is a grinding sound and hesitation/momentary lack of engagement form the transmission. This is very concerning when traveling. Per the recall notice from Subaru at any time the transmission could lock-up or quit functioning and my family and I could be left on the side of the road with an inoperable vehicle. The issue was formally acknowledged by Subaru last December (2021) and the fix for this issue was supposed to be available in May 2022. It is now mid-June with no updates. This is very frustrating! Please follow-up with the manufacturer to require them to provided a new update on when the fix will be available. Thanks!

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