NHTSA Complaint #11470072 — 2018 CHEVROLET BOLT EV

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11470072
Vehicle 2018 CHEVROLET BOLT EV
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

The battery in this vehicle was replaced pursuant to the current recall at the Morehart Murphy dealership in Durango, CO about two(2) months ago. On approximately June 5, 2022, the car began showing a "Propulsion Power Is Reduced" warning, despite the fact that the battery was approximately 3/4 fully charged and showing a range of 248 miles. We made arrangements to take the car into the dealership on June 9, 2022. Once the car was at the dealership, the EV technician reported that the dealership had just received a bulletin from GM about this problem on that same day, that the problem was with the replaced battery, that GM engineers were working on the problem, that the car was not safe to drive, and that the car would have to be left with the dealership until a solution was found. We have heard nothing from the dealership since that time. I called the dealership this morning (June 20, 2022). The dealership advised that GM had not responded to the calls from the dealership and that no solution to the problem has been offered. The dealership suggested that I call GM directly and "raise a stink." I called GM this morning and reported the problem. GM offered no solution other than stating that it would call a "district manager." This identical problem has been reported online by other Bolt owners who have had their batteries replaced pursuant to the recall.

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