NHTSA Complaint #11470064 — 2014 JEEP GRAND CHEROKEE SUSPENSION

Complaint Details

ODI Number	11470064
Vehicle	2014 JEEP GRAND CHEROKEE
Component	SUSPENSION
Date of Incident	April 11, 2022
Date Filed	June 20, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

The air ride suspension failed and is available for inspection. The "Service Air Suspension Immediately" notification appeared while driving. The problem has been confirmed by Stellantis dealership. The components were inspected by the manufacturer and insurance. There was not an indication of failure prior to failing. Stellantis technician claims the air suspension experienced an electrical failure causing an internal leak on all (4) air bags. The only remedy is to replace the entire suspension system. I do not know the safety implications of this failure if I continued driving the vehicle.

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