NHTSA Complaint #11469809 — 2021 CHEVROLET EQUINOX

I purchased the vehicle in Feb. 2021. About 3 months after I purchased it, I had a message on my screen that the SD card had been removed and it popped up multiple times. I did what the manual said to do which is to hit the check to remove the message but it still popped up. When I took the car in, I told them about the message and I don’t know what Service did but I no longer came up. About 6 months later it started again multiple times and in addition my radio stopped working and my phone wasn’t connected to my car. Again Service did something to fixed it. I recently started to see the message again and my radio didn’t work again. The station was identified and I could change the station. It said my phone wasn’t connected however, I could bring up my contacts and my recent calls. When I turned my car off and restarted it after I had run my errand I didn’t have any issues except for the message. I took my car in for an oil change and asked the Service to also put the SD card back in again. They told me then that it was either a problem with the programming or the radio needs to be replaced and there’s no recall call on it. Why in the world would I have to pay them to correct the programming or pay for a new radio for a car that isn’t even a 1 1/2 years old yet?