NHTSA Complaint #11469768 — 2014 FORD EXPLORER

The contact owns a 2014 Ford Explorer. The contact stated that while his wife was starting the vehicle, she noticed a fuel leak underneath the vehicle. There were no warning lights illuminated. The vehicle was towed to an independent mechanic who informed the contact that the fuel pump had detached causing the fuel leak. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The approximate failure mileage was 60,000.