NHTSA Complaint #11469314 — 2021 FORD MUSTANG MACH E
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11469314 |
| Vehicle | 2021 FORD MUSTANG MACH E |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WI |
Consumer Description
Back up camera has intermittently failed to turn on dozens of times causing risk of running over pedestrians, running over objects, or backing into another vehicle. At the first service dealership appointment: the dealership said they couldn't replicate the issue. The second dealership service appointment: the dealership said there was a Ford TSB (technical service bulletin) on the back up camera not functioning and recalibrated the backup camera but that did not fix the issue and the back up camera continued to fail to turn on. Dealership ordered a new back up camera and replaced the back up camera - hopefully that will remedy the issue??
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