NHTSA Complaint #11469283 — 2012 BUICK REGAL

The driver side headlamp assembly has a faulty seal which allows water to leak inside the housing under normal daily conditions. When this happens the water leaks down through the assembly where the headlight ballast is mounted, causing water to collect in the ballast, and killing it (making the headlight go out) as well as the electrical components that power the L.E.D. daytime running lights also making those stop functioning. There is no quick and easy fix for this, as the headlamp assembly must be replaced to restore the headlight because even replacing the burned out ballast will only provide light temporarily again until that too is again destroyed by water. Because there is no good alternative available with an aftermarket replacement, I was forced to purchase an entirely new assembly which cost $1,505 and took months to save and be able to afford. This is a manufacturing flaw that should have been recalled and addressed. My warranty does not cover any damage due to water, so I had to pay for this myself, along with many many other people with the same issue. Having my headlight randomly stop working was a dangerous situation to be put into.