NHTSA Complaint #11469215 — 2018 CHEVROLET SUBURBAN

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11469215
Vehicle	2018 CHEVROLET SUBURBAN
Component	POWER TRAIN
Date of Incident	June 14, 2022
Date Filed	June 14, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

We were driving the 2018 Chevrolet Suburban with our three children we tried to accelerate at a green light the car jolted to a halt and someone almost hit us from behind. If this would have happened on the highway we could have caused a major accident and put my kids lives in danger. Was able to get the car to move to the side of the road. We had the car towed to an automotive repair shop and they said there was an issue with the torque convertor and the transmission was totally ruined. There were no check engine lights and no warning what so ever! The repair shop said they haven’t seen this happen on a car with so few miles. Costing us 4.5k and a couple weeks. There are no recalls for this issue on our car.

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