NHTSA Complaint #11469055 — 2014 BMW 328D

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11469055
Vehicle	2014 BMW 328D
Component	POWER TRAIN
Date of Incident	June 13, 2022
Date Filed	June 13, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

In regards safety recall 21V-907, the BMW dealer does not have a remedy yet; however in October 2021 they stated that the intake manifold needed replacement due to heavy buildup and it was replaced. The recall issued in November 2021 states that the leakage from the faulty EGR valve could contaminate the intake manifold and the replacement should be done free of charge. They charged me $1,281 + labor in their invoice # 6436354/1 from 10-29-2021 and they refuse to reimburse me, alleging that there is no remedy available and referred me to bmwusa.com/recalls. BMW corporate states that the dealer should reimburse me for a "treated act reimbursement". At his point I'm not sure if it is safe to use my car.

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