NHTSA Complaint #11469027 — 2012 KIA FORTE

I received a letter in the mail in the beginning of April about a recall. The Slave Cylinder just happened to go out at this time, so I tow it in to Kia Downtown LA on April 6th. I let them know I have recalls on the vehicle and the problem with the clutch, or more specifically the slave cylinder. They give me a estimate on how much it would be to replace the slave cylinder, so I decline the offer and asked them to just get the recalls done. That was on April 13th. We have this back and forth phone calls about when was I going to pick up my vehicle and I had to constantly remind them that I was waiting on them to call me letting me know when the recalls were finished. It took until April 22nd to find out that none of the recalls were done, after being told they are "still working" on the recalls. I go to pick up my car asking about why none of the recalls were done and their excuse was they could "not turn it on, the car was shaking, or because the clutch issue." I had to pay a fee of $189.95 for the "diagnostics" and in order for them to release the car. I get the car fixed as of June 3rd, and on that day the engine locks. The component that failed is the 'knock sensor detection system' which could have prevented the engine from locking or worst catching on fire. I very much feel that me, my spouses, and others around me on the road were not safe. There was no warning lamps on or messages on to indicate the engine was under any problem. At the same time the oil had been changed on April 1st, and they gave no indication that the car was ever leaking oil. As of June 10th the car was towed into the dealership again. I have called every day they were open, and finally got a hold of a advisor on June 13th. The same advisor as the one I had last time. He now alleges the technician "couldn't get a proper reading from the scanner" last time, and how the "PI 2002" recall has expired so they might not be able to do anything about the engine.