NHTSA Complaint #11468575 — 2019 CHEVROLET BOLT EV

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11468575
Vehicle	2019 CHEVROLET BOLT EV
Component	STEERING
Date of Incident	December 1, 2021
Date Filed	June 10, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The steering will not return to center after completing a turn while vehicle is moving. I have two other Bolt EVs (2017 and 2021) and a Chevrolet Suburban 2018 and they all return almost perfectly to center while moving after a turn. Dealership is refusing to fix under warranty and the warranty is just about expired. I believe the problem is related to poor quality grease used in the "Steering gear" (otherwise know as the "rack" part of a Rack and Pinion).

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