NHTSA Complaint #11468400 — 2012 FORD FUSION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11468400
Vehicle 2012 FORD FUSION
Component STEERING
Date of Incident
Date Filed
Mileage 80,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

The contact owns a 2012 Ford Fusion. The contact stated that while operating the vehicle, there was a grinding sound coming from the steering column. Additionally, the steering wheel was very unstable and the vehicle did not immediately respond while turning the steering wheel in either direction. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The contact indicated that the vehicle was previously repaired under the NHTSA Campaign Number: 15V340000 (Steering) however, the failure reoccurred. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 80,000.

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