NHTSA Complaint #11467982 — 2016 FORD FLEX
LATCHES/LOCKS/LINKAGES issue reported to NHTSA
Complaint Details
| ODI Number | 11467982 |
| Vehicle | 2016 FORD FLEX |
| Component | LATCHES/LOCKS/LINKAGES |
| Date of Incident | |
| Date Filed | |
| Mileage | 133,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
The contact owns a 2016 Ford Flex. The contact stated that the front passenger’s side door latch had fractured. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the spring in the door fractured and damaged the striker within the door mechanism. The vehicle was not repaired. The manufacturer was informed of the failure and suggested that the vehicle be taken to the dealer for assistance. The approximate failure mileage was 133,000.
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