NHTSA Complaint #11467859 — 2014 VOLKSWAGEN PASSAT AIR BAGS

Complaint Details

ODI Number	11467859
Vehicle	2014 VOLKSWAGEN PASSAT
Component	AIR BAGS
Date of Incident	May 23, 2022
Date Filed	June 6, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

Airbag clock spring has broken but part is unavailable and has been on back order for over a year. I now do not have an airbag, horn or any steering wheel buttons. Couldn’t care less on the buttons but my concern is safety with the airbag and horn. Also it will no longer pass my states inspection. Volkswagen needs to fix this and now! Part on back order for over a year and no expected time in near future is unacceptable for those in this position!! :(. They should realize some people will die instead of survive certain crashes without airbags working!!

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