NHTSA Complaint #11467810 — 2010 MERCURY MILAN

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11467810
Vehicle	2010 MERCURY MILAN
Component	SERVICE BRAKES
Date of Incident	May 12, 2022
Date Filed	June 6, 2022
Mileage	62,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The contact owns a 2010 Mercury Milan. The contact stated while driving approximately 20 MPH and attempting to stop the vehicle at a gate, the brake pedal was depressed but failed to stop the vehicle. The contact engaged the parking to stop the vehicle. The ABS, brakes, and traction control warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the hydraulic control unit and ABS control module failed and needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was made aware of the failure. The approximate failure mileage was 62,200.

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