NHTSA Complaint #11467644 — 2012 MERCEDES-BENZ C300

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11467644
Vehicle	2012 MERCEDES-BENZ C300
Component	SUSPENSION
Date of Incident	June 5, 2022
Date Filed	June 5, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

Part number: 207-350-97-02 This is the sub frame part number, during routine maintenance i found a cracked rear sub frame mount. Upon googling, there are hundreds of owners with that same problem. Cars with milage ranging from 40,000-150,0000 with the same issue. Under hard braking the car is unstable. When I called the MB dealer to inquire about the problem they did confirm that the problem is known but is not a safety recall and the repair bill is near $5,000. So Mercedes, confirmed it’s a known issue with a faulty part, confirmed it was a safety issue with the 2008-2012 Mercedes c300 and is not covering it.

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Recent Complaints for the 2012 MERCEDES-BENZ C300

#11701264 — STRUCTURE:BODY — November 24, 2025 — Mercedes of Danbury replaced the rear sub frame CODE 3441 47, since my mechanic (Newtown Auto Repair) told me that th...

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#11682005 — STRUCTURE:BODY — August 20, 2025 — Rear subframe rotted out and broke due to corrosion. Rear crossmember is broken and needs replaced. My safety as wel...

#11682005 — UNKNOWN OR OTHER — August 20, 2025 — Rear subframe rotted out and broke due to corrosion. Rear crossmember is broken and needs replaced. My safety as wel...

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