NHTSA Complaint #11467625 — 2018 HONDA ODYSSEY

Anytime the temperature is below freezing (32F), the infotainment system fails to boot. This prevents us from properly defrosting windows for visibility, or using the rear-view camera while backing, or accessing many of the other features of the vehicle that are controlled by the infotainment unit. The lack of a rear-view camera is especially concerning on a van with otherwise poor rearward visibility through mirrors. Many people have car seats in their mini-van which further obstructs rearward visibility without the camera. We have visited the dealer numerous times for a fix for this issue, and there either is none, or Honda's dealers arent interested in fixing it. Essentially, we are without most of the vehicles advanced features whenever it is cold outside.