NHTSA Complaint #11467509 — 2009 MERCURY MILAN
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11467509 |
| Vehicle | 2009 MERCURY MILAN |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
Brake pedal going to floor extending stopping distance. Early in 2022 I took it in for recall S1954. HCU passed test and dealer replaced DOT3 brake fluid with DOt4. 5/24/2022 Brake pedal started going to floor again. Dealer performed self test of hcu and electronic bleed hcu and said pedal was somewhat better but needed $400 of brake work to for Brake pads, lining and turn rotors. Car functioned fine for a few days. In early June I was driving on a wet street and put on the brakes. It appeared the ABS system was trying to kick in and suddenly the pedal again went to the floor. I was barely able to miss rear-ending a city bus. I pulled into a gas station, turned the car off. When I started it again the brake pedal went to the floor. After pumping it a number of times it came back up and was again functioning. Took it to dealer on 6/1/22. Dealer again tested the hcu test which once again it passed. They could find no other problems. Dealers recommended replacing the abs modlule and master cylinder to the tune of $1,400. Seems like they can test and find out which part isn't malfunctioning (hcu which is under recall), but cant test to find out which part is malfunctioning (ABS module or master cylinder) There is obviously still serious issue with the brake system on these cars that is not being corrected by the initial hcu recall. It needs to be fixed before someone is killed. There were no warning lights or messages relating to the brakes.
Related Complaints for the 2009 MERCURY MILAN
Other SERVICE BRAKES Complaints
#11595626
Check engine light airbag light brake light on my car they turned them off and they turned on right after
#11511028
I RECEIVED A LETTER IN JULY OF 2021 ABOUT THE ABS CONTROL UNIT PROBLEM MY VEHICLE HAS. AT THE MOMENT THAT CONTROL MO...
#11450381
The problem I am having is with the cars braking system. I have extended brake travel required to stop the vehicle fo...
#11439474
2009 MERCURY MILAN. CONSUMER STATED THAT AFTER HAVING SAFETY RECALL REPAIRED THEY ARE STILL EXPERIENCING ISSUES RELAT...
#11430134
Manufacturer Recall Number19S54 NHTSA Recall Number19V904 This recall has been on file since: Dec 18,2019. There is s...
Recent Complaints for the 2009 MERCURY MILAN
#11633632
SERVICE BRAKES, HYDRAULIC
The contact owns a 2009 Mercury Milan. The contact stated while driving at an undisclosed speed, the brake pedal was ...
#11595626
AIR BAGS
Check engine light airbag light brake light on my car they turned them off and they turned on right after
#11595626
ENGINE
Check engine light airbag light brake light on my car they turned them off and they turned on right after
#11430134
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Manufacturer Recall Number19S54 NHTSA Recall Number19V904 This recall has been on file since: Dec 18,2019. There is s...
#11430134
UNKNOWN OR OTHER
Manufacturer Recall Number19S54 NHTSA Recall Number19V904 This recall has been on file since: Dec 18,2019. There is s...