NHTSA Complaint #11467470 — 2015 ACURA TLX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11467470
Vehicle 2015 ACURA TLX
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Car has feature that kills engine when at full stop. Car fails to automatically restart, often stalling at intersections and causing a dangerous situation. Car has to be turned off and restarted, a process that can take 15 to 30 seconds. With a brand new battery and/or full charge, the car performs flawlessly. It appears that the electrical demands of the car system exceed the ability of the battery and alternator to meet demand. I currently have an AGM battery less than two years old. We typically have 1 to 3 incidents per month where will forget to disable the auto start system, and the car stalls in busy traffic when at a full stop. We bought the car used in 2017, and this problem has been consistent throughout ownership. Dealer answer is that there is nothing wrong with car.

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