NHTSA Complaint #11467375 — 2018 TESLA MODEL S

Hello, I am a Tesla Model S owner for the past four years (bought it on june 15, 2018) and I absolutely love my Tesla and its autonomous driving auto pilot. It generally performs well except for a very serious glitch of Phantom braking when approaching overhead bridges / passes. When on autopilot, many times when the car approaches an overhead bridge / highway pass or train bridge running perpendicular to the highway, the car will abruptly brake very hard and give warning for forward collision. I think this started happening after Tesla modified the auto pilot software in the wake of a collision between a Tesla Model S and a tractor trailer that was perpendicular to the car in sunlight and that killed the driver. Now very often the software mistakes the bridge as a big tractor trailer or something that is about to be hit and jams on the brakes, greatly increasing the risk of my car being rear ended by another car from behind who on an empty highway has no reason to expect me to brake suddenly (in fact I have no reason to expect it either). I reported this to Tesla engineers on phone and during routine service and they said they could not replicate it and instead asked me to report such incidents when they happen by using the voice command button on steering & say "Report Bug", which automatically transmits all logs of car for the last few minutes to Tesla engineering directly. I have been regularly reporting such phantom braking incidents to Tesla this way (which I think is actually another really amazing invention by Elon Musk, kudos to him), but not sure if they have taken action on this as it still happens once in a while and is very scary. Again to clarify, I love my Tesla Model S and am a huge fan but really worried that this phantom braking of my car, which I have after four years of driving my Tesla, noticed ALWAYS happens when the car is approaching an overhead pass or bridge, is a HUGE safety risk and hope you can convince Tesla to fix.