NHTSA Complaint #11467278 — 2020 FORD ESCAPE
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE issue reported to NHTSA
Complaint Details
| ODI Number | 11467278 |
| Vehicle | 2020 FORD ESCAPE |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE |
| Date of Incident | |
| Date Filed | |
| Mileage | 4,800 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | SC |
Consumer Description
The contact owns a 2020 Ford Escape. The contact stated while driving approximately 25 MPH, the transmission shifted earlier than designed to shift and the vehicle started shaking abnormally. There were no warning lights illuminated. The vehicle was taken to an independent mechanic however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 4,800.
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