NHTSA Complaint #11467191 — 2012 VOLKSWAGEN PASSAT

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11467191
Vehicle 2012 VOLKSWAGEN PASSAT
Component AIR BAGS
Date of Incident
Date Filed
Mileage 100,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

The contact owns a 2012 Volkswagen Passat. The contact stated that the vehicle was previously included in NHTSA Campaign Number: 15V483000 (Air Bags) and the recall repair was completed. The contact stated the air bag warning light illuminated after the recall. The contact took the vehicle to the dealer who confirmed that the previous repair had failed and the clockspring needed to be replaced. The vehicle was not repaired a second time. The dealer was notified of the failure and confirmed that the VIN was no longer under recall. The manufacturer was not made aware of the issue. The approximate failure mileage was 100,000.

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