NHTSA Complaint #11467092 — 2018 HONDA CR-V

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR issue reported to NHTSA

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Complaint Details

ODI Number 11467092
Vehicle 2018 HONDA CR-V
Component ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State DE

Consumer Description

Car has been through at least 3 batteries in 4 years, 2 in the 10 months I've had it. It did not have the original Honda battery in it when it was sold to me. It had 20,00 miles so the battery shouldn't of failed so soon.The alternator isn't charging it correctly at times and is most likely the reason for the battery failure.Ive had it tested twice at other shops and it came up as low output from the alternator but a good battery. I've provided the dealership with tons of videos and the test results, but they aren't interested and just say it's a defective battery. It's the 3rd battery and the current one is only a few months old. There is a class action lawsuit for my vehicle stating that Honda used underpowered batteries in 2017 to 2019 CRVs and has done nothing to rectify the issue. I've had it to 2 different dealerships and both seem to find no issue or blame it solely on the battery which isn't covered under my warranty. A battery should last years and not months. It's left us stranded no less than 6 times. I've had this car less than a year. Lawsuit claims Honda has known about the issues and has not disclosed then when selling the vehicles. I was never made aware of the issue.

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