NHTSA Complaint #11467028 — 2022 HYUNDAI PALISADE

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER issue reported to NHTSA

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Complaint Details

ODI Number 11467028
Vehicle 2022 HYUNDAI PALISADE
Component ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

Speedometer stopped working and went to Zero MPH June 1, 2022. Vehicle has only 2,800 miles on it. Shutting off and restarting the car did not solve this. Simultaneously, the car compass indicated wrong direction; a safety announcement came over the infotainment system repeatedly telling us we were driving the wrong way on the street (we were not). No other indicators of a malfunction came on and the car's internal diagnostics said all was normal despite this problem. Went immediately to Hyundai dealer who confirmed the problem. Dealer fixed it by disconnecting the car's battery and reconnecting it a few minutes later. Safety issue is that suddenly we could not tell if we were exceeding the speed limit or driving too slow.

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