NHTSA Complaint #11466963 — 2017 JEEP RENEGADE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11466963
Vehicle 2017 JEEP RENEGADE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

I received a recall notice for engine consuming too much oil at which around the same time I was driving when the engine stalled on me in the middle of the road. I went to the dealer and they mentioned that engine was empty of oil. An oil consumption test was done and yielded normal results according to the dealership. Fresh oil change was given and after 3000 miles, the same problem occurred: engine stalled on me in the middle of the road way before the manufacturer recommended oil change interval. I called FCA Chrysler manufacturer who told me to go to another dealership. I go to another dealership and they said the same thing: oil consumption is normal. Dealer has been overfilling oil to compensate for the oil consumption so that when I return for oil changes or to complain, the oil leves appear to be normal.

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