NHTSA Complaint #11466774 — 2020 HONDA CR-V

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11466774
Vehicle	2020 HONDA CR-V
Component	ELECTRICAL SYSTEM
Date of Incident	April 8, 2022
Date Filed	May 31, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

While driving the vehicle on an interstate, the dashboard and infotainment system screens both went completely dark. Pulled the vehicle off the highway; shutting it off and restarting it did not resolve the issue. After using the steering wheel controls and screen brightness rotary control on the dashboard the displays eventually came back on. So far this is a one-time occurrence; however, a friend with the same year and model (2020 CR-V Ex) just experienced a similar problem. In his case the dashboard display continued to work but the infotainment system went dark. I took the vehicle in to a local Honda dealer. They were unable to find any issues with the vehicle displays and said there are no active recalls. Note that a similar problem resulted in a recall for 2017-2019 Honda CR-Vs. Apparently the 2020s have the same or similar issue which to date Honda has not addressed.

Related Complaints for the 2020 HONDA CR-V

Other ELECTRICAL SYSTEM Complaints

#11716066 — February 5, 2026 — I was driving the vehicle when all of a sudden all of the lights appeared on the dashboard.i took it in to the dealer...

#11715175 — February 2, 2026 — While operating a 2020 Honda CR-V Hybrid, the vehicle suddenly caught fire with flames originating from the rear seat...

#11714829 — February 1, 2026 — Vehicle was parked on a slight incline with transmission in Park and electronic parking brake engaged. Engine was run...

#11704543 — December 11, 2025 — 2020 Honda CR-V EXL would not start past week on two days (12/01/2025 and 12/03/2025). Auto mechanic (C&K Auto Clinic...

#11672223 — July 9, 2025 — The contact owns a 2020 Honda CR-V. The contact stated that the vehicle was parked next to the home and under the car...

Recent Complaints for the 2020 HONDA CR-V

#11715938 — ENGINE — February 5, 2026 — The same issue has happened twice. I'm driving on the highway, going maybe 60 or 65, and with no warning, the check e...

#11715938 — FUEL/PROPULSION SYSTEM — February 5, 2026 — The same issue has happened twice. I'm driving on the highway, going maybe 60 or 65, and with no warning, the check e...

#11716066 — SERVICE BRAKES — February 5, 2026 — I was driving the vehicle when all of a sudden all of the lights appeared on the dashboard.i took it in to the dealer...

#11716066 — STEERING — February 5, 2026 — I was driving the vehicle when all of a sudden all of the lights appeared on the dashboard.i took it in to the dealer...

#11715938 — VEHICLE SPEED CONTROL — February 5, 2026 — The same issue has happened twice. I'm driving on the highway, going maybe 60 or 65, and with no warning, the check e...