NHTSA Complaint #11466660 — 2021 MERCEDES-BENZ GLC 300 STRUCTURE:BODY

Complaint Details

ODI Number	11466660
Vehicle	2021 MERCEDES-BENZ GLC 300
Component	STRUCTURE:BODY
Date of Incident	May 27, 2022
Date Filed	May 30, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AK

Consumer Description

Sunroof glass panel exploded outward. Fabric retractable interior sunroof liner did contain all of the fragmented safety glass. No prior impact on or to the sunroof. If the interior fabric sunroof liner had been retracted, the interior of the vehicle would have been showered with the glass shards impacting the driver and all passengers. There was no warning. A loud sound similar to gunshot occurred as the sunroof failed. The vehicle was driven to a local windshield repair facility for examination. I contacted and notified Mercedes Benz USA of the incident. They have not done a follow-up as of this date. I contacted Mercedes Benz of Anchorage AK and will do a follow-up with that dealership on May 31 2022.

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