NHTSA Complaint #11466495 — 2009 NISSAN ALTIMA
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11466495 |
| Vehicle | 2009 NISSAN ALTIMA |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
My vehicle suddenly failed to start due to a defective ESCL, which locked the steering column. The vehicle needed to be towed to a Nissan dealership to replace the part at a cost of $1500. Defective ESCLs are a known issue and a service campaign was implemented by Nissan to replace these defective parts in 2009-2010 Altimas and Maximas. Unfortunately, the campaign expired in 2020 and Nissan refuses to fix this part after the expiration. I never received notification of this issue despite purchasing and owning the vehicle throughout the entire 2017-2020 campaign. Despite Nissan referring to this as a non-safety issue because the part is not known to fail during operation of the vehicle, this problem can cause operators to be suddenly stranded with no option of immediate repair. I believe the Nissan campaign to replace these defective parts should be reopened with no expiration, as there are hundreds of thousands of vehicles impacted.
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