NHTSA Complaint #11466360 — 2021 FORD EDGE

On April 26, 2022 the dealer performed the recall (Ford 22S!4) a software fix to correct a rear camera problem, I was NOT experiencing on my 2021 Ford Edge ST. It took the entire day to do the procedure, and after getting the car back, I experienced what seemed to be some temporary problems, but the main problem being the front camera not operating as designed. I brought the vehicle back to the dealer on May 3 2022, and as of the date of this communication, May 27, 2022 they have not been able to correct the problem I will be without use of the vehicle for one month as of May 31, 2022. Consumer stated her 2021 Ford Edge ST front camera, not working after the recall for the rear camera was done.