NHTSA Complaint #11465863 — 2020 TESLA MODEL Y

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11465863
Vehicle	2020 TESLA MODEL Y
Component	AIR BAGS
Date of Incident	January 1, 2022
Date Filed	May 24, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

my wife who is 130 lbs while driving the passenger airbag turns off, I have told tesla service and they keep saying she needs to sit all the way back in the seat which we have tried and this does not work either, I took it into service to have this fixed and they did not fix it. I continue to send the bug report when it happens, it is oblivious that the sensor is not reading the correct weight. I have been dealing with this for over 5 months

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