NHTSA Complaint #11465793 — 2018 TOYOTA COROLLA

The contact owned a 2018 Toyota Corolla. The contact stated while driving approximately 25 mph, the steering wheel seized and she depressed on the brake pedal but failed to stop the vehicle. The contact crashed into a traffic sign in the middle of the street. The contact stated no warning light was illuminated. The air bags did not deploy. The contact stated no one was injured or sought medical attention. A police report was filed. The contact was able to drive to her residence but continue to experience the failure. The contact took the vehicle to a collision center and had the bumper replaced. The mechanic informed that he had also experienced the failure and referred the contact to a local dealer. The contact took the vehicle to a local dealer but was unable to duplicate the failure. The contact traded the vehicle for another vehicle. The manufacturer had not been informed of the failure. The failure mileage was approximately 78,000.