NHTSA Complaint #11465594 — 2020 TESLA MODEL Y

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11465594
Vehicle	2020 TESLA MODEL Y
Component	UNKNOWN OR OTHER
Date of Incident	April 9, 2022
Date Filed	May 21, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

We had a crack on the windshield that Safelight tried to fix, but the crack expanded and needed to get a new windshield replaced. It has been 2 months now that we have been waiting on Tesla to get the new part in. In the. meantime, the crack has expanded to over 16 inches and keeps growing. Tesla keeps pushing back the service date claiming that they did not get the windshield in yet. If they do not have windshields, then how are they building new vehicles daily if they have a windshield shortage? The crack in the meantime keeps growing and it is a safety hazard.

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