NHTSA Complaint #11465325 — 2016 CHEVROLET TRAX

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER issue reported to NHTSA

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Complaint Details

ODI Number 11465325
Vehicle 2016 CHEVROLET TRAX
Component AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

The contact owns a 2016 Chevrolet Trax. The contact stated that while driving at various speeds, she became aware that the passenger’s side air bag warning light remained off, while her daughter or fiancé was seated in the passenger’s seat. The contact then noticed that the air bag light turned on once she was seated in the passenger’s seat. Upon investigation, the contact discovered that the passenger’s side air bag sensor would not recognize an occupant seated in the passenger’s seat that weighed under approximately 150 pounds. The contact took the vehicle to the dealer where they confirmed her failure and gave her an estimate for the repair. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.

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