NHTSA Complaint #11465250 — 2017 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11465250
Vehicle	2017 SUBARU OUTBACK
Component	VISIBILITY/WIPER
Date of Incident	May 9, 2022
Date Filed	May 19, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

Driving in traffic stop and go and about at 25mph a very small stone smaller then a pea hit the lower passenger side windshield. it cracked immediately from the very bottom up about 5 inches and then towards the driver side about 8 inches. the next two days it cracked about 6 more inches. Safelite fixed it but cost me $200. 1-800-subaru-3 started a claim and told me to go to dealer. dealer looked at it and documented it but did not offer to fix even after I told them this is a issue with Subaru windshields. i took pics of the crack before it was replaced

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