NHTSA Complaint #11465200 — 2017 DODGE JOURNEY

The contact owns a 2017 Dodge Journey. The contact stated while driving approximately 45 MPH, she heard a clicking sound coming from the engine compartment. The contact stated that the vehicle lost motive power and stalled. The contact stated that there was smoke coming from underneath the passenger’s side hood. The contact stated that she did not notice any warning lights being illuminated. The power steering and brakes were still functioning as needed which allowed her to pull the vehicle safely to the side shoulder. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 35,000.