NHTSA Complaint #11464579 — 2017 AUDI Q3

The contact owns a 2017 Audi Q3. The contact stated that while her daughter was reversing at an undisclosed speed, the horn inadvertently activated and the contact had to disconnect the clock spring fuse to deactivate the horn. Additionally, the steering wheel made clicking noises while turning. The vehicle was taken to an independent mechanic who diagnosed that the clockspring needed to be replaced. The dealer was made aware of the failure but informed the contact that the clockspring part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 38,000.