NHTSA Complaint #11464507 — 2021 FORD MUSTANG MACH E

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11464507
Vehicle	2021 FORD MUSTANG MACH E
Component	FUEL/PROPULSION SYSTEM
Date of Incident	April 21, 2022
Date Filed	May 13, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

Vehicle would not start after a brief stop, with a "Stop Safely Now" error. Vehicle could not be shifted out of Park, and could only be shifted into Neutral using the Emergency Tow Mode. Vehicle was towed to nearest Ford dealer, and the High-Voltage Battery Junction Box (HVBJB) failed and required replacement. This is a known issue that has affected many similar vehicles of the same make, model, and year.

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