NHTSA Complaint #11464438 — 2014 BUICK VERANO

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11464438
Vehicle 2014 BUICK VERANO
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VT

Consumer Description

A "Service Side Detection Error" is causing multiple electrical issues in the front dash: prevent defrost and heat from working in the middle of a Vermont winter. This prevents me from seeing where I am going. This has also caused erratic problems with any function/feature on my electric panel, and erratic errors that come and go. There is a VERY HIGH NUMBER of Buick drivers who have had this error with the SAME EXACT issues. The sensors in the back wheel wells are not water proof. They get corroded. Additionally, after the sensors are replace, Buick requires the computer be reprogrammed only through them. non-GM service centers literally cannot reprogram them. I plan to get on each forum to request all drivers with this error file reports with NHTSA. I don't feel enough drivers know that they should/could do this and just end up paying this repair because they are just barely out of warranty, or GM says it is not covered. I also home to start a class-action lawsuit as electric panel issues involving our heating/cooling system fans and defrost, and other random electric problems related to this are vital to a drivers safety.

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