NHTSA Complaint #11464214 — 2019 HONDA CIVIC
EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT issue reported to NHTSA
Complaint Details
| ODI Number | 11464214 |
| Vehicle | 2019 HONDA CIVIC |
| Component | EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AR |
Consumer Description
When selecting Reverse, the rearview camera usually displays quickly, but sometimes takes several seconds to display, or doesn't display at all (the screen remains black). This detracts from my ability to reverse safely. The radio / vehicle information display usually responds quickly to a button press, but sometimes can take several seconds to respond. Since I don't anticipate the delay, I tend to continue watching the screen while I'm waiting for it to react, instead of paying attention to the road. Especially while driving at highway speeds, these intermittent, variable delays can take my attention away from the road for a dangerous amount of time before I realize I'm not watching the road as I should be. Since the rearview camera uses the radio display, I think these issues may be related. This has been going on since the car was new.
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