NHTSA Complaint #11464050 — 2013 FORD F-350

The contact owns a 2013 Ford F-350. The contact stated that while the vehicle was idling smoke appeared between the driver's side front and rear door panels. The contact stated that prior to the failure the electrical door and window switch functioned intermittently. The contact stated that an unknown warning light was illuminated. The vehicle was taken to the dealer who diagnosed the failure as a defective door wiring harness due to brittle wires from constantly opening and closing the doors. The contact was informed that the wiring harness needed to be replaced. Additionally, the contact stated that the wires were melted. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was 80,794.