NHTSA Complaint #11464025 — 2012 GMC TERRAIN

The contact owns a 2012 GMC Terrain. The contact stated that the vehicle failed to start. AAA arrived at the contact's residence and replaced the battery. The vehicle was then taken to an independent mechanic where the plugs and other unknown parts were replaced however, the failure recurred. The contact replaced the battery twice. The contact also stated that the passenger's side headlamp had failed. The contact later received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) which he associated to the failure. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 78,000. VIN tool confirms parts not available.