NHTSA Complaint #11463960 — 2019 FORD EXPLORER
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11463960 |
| Vehicle | 2019 FORD EXPLORER |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
While driving on I-95 on 5/4, the RH windshield moulding broke off suddenly and flew off behind the car, fortunately not hitting another vehicle, although that could easily have happened. I took the car to Mullinex Ford in New Smyrna Beach, FL on 5/9; they said the exterior moulding (which broke off) and the underlying RH A pillar moulding needed to be replaced (costing me $432, since it wasn't covered by my extended warranty). This same thing happened to my previous 2013 Explorer in 2017-2018 timeframe! Apparently it is a well-known problem with all Ford Explorers since at least 2013 , as many others have reported at https://www.carproblemzoo.com/ford/explorer/body-problems.php ). But Ford has never issued a recall on this problem, and refuse to cover it under extended warranties. This is a real safey issue, as parts should NOT be breaking off on a car and flying through the air to potentially hit other vehicles. At the website I specified, some vehicle owners reported incidents that DID hit other vehicles, including a motorcyclist.
Related Complaints for the 2019 FORD EXPLORER
Other STRUCTURE:BODY Complaints
#11689746
The A pillars are coming off. Other years make and model were recalled . The A pillars on the sides should be recalle...
#11676466
Subject: Urgent Complaint – Recall Repair Delayed Due to Unavailable Parts (2019 Explorer) To Whom It May Concern, ...
#11666924
In February I was driving to an appt. when the side panel on driver's door broke & started flying around & hitting ca...
#11649374
I have been waiting on parts for the A-Pillar trim recall for a couple years. I've checked with 3 different local Fo...
#11641944
At two different times and locations, the side piece on the front windshield have become disconnected and flown off w...
Recent Complaints for the 2019 FORD EXPLORER
#11718318
FUEL/PROPULSION SYSTEM
Accelerator stuck wide open while entering freeway. I also have a safety recall notice 24S02/NHTSA recall 24V031
#11717533
STRUCTURE
The contact owns a 2019 Ford Explorer. The contact stated that while driving at various speeds, there was an abnormal...
#11709377
STRUCTURE
The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTU...
#11707486
STRUCTURE
The contact owns a 2019 Ford Explorer. The contact stated that while driving at an undisclosed speed, the driver's si...
#11707584
STRUCTURE
The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000(Structur...