NHTSA Complaint #11463957 — 2020 FORD FUSION

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11463957
Vehicle	2020 FORD FUSION
Component	STRUCTURE:BODY
Date of Incident	March 4, 2022
Date Filed	May 9, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

I purchased this vehicle on Mar 4 2020 at Al Spitzer Ford in Cuyahoga Falls, OH with only 11,800 miles.I am getting the run around with their service department. The vehicle does not have a hoodliner insulator installed. It's needed to control temperature, protect paint and reduce engine fires. This is Ford's way along with the dealership to cut costs. The vehicle is covered under warranty and is metallic black which will attract the heat

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