NHTSA Complaint #11463781 — 2011 JEEP GRAND CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11463781
Vehicle 2011 JEEP GRAND CHEROKEE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

2011 Jeep Grand Cherokee. Engine replaced in Oct/Nov 2017 with new engine at approved dealership. Engine failed in Feb 2022. For 3-5 weeks, car would turn off when I was a stop light and I would I have to turn restart the car to drive. One day the engine died while driving at regular speed (e.g. ~30 mph). The car stopped in the middle of road, power was lost, and it never restarted again. I towed the car to the dealership. No cause of failure was provided. After checking the engine, they were unable to get it working and recommended a full replacement at an estimated cost of $14k. I had no warranty on the car and unable to afford to replacement. No trade-in value was offered.

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